About

Who Am I?

B.S. focused in Marketing Management from California State Polytechnic University, Pomona. Strong interpersonal skills with the ability to adjust communication styles to articulate goals and requirements across departments. A desire to improve products and features based off consumer feedback obtained through user research, surveying, and beta testing. Founder and Product Manager of Spot Swap (Native iOS Application).

Product Management

Design

Software

Application

Skills

My Skills

Balsamiq

Marketing

Surveying

SDLC

Agile

JIRA

Education

My Education

California State Polytechnic University - Pomona

Bachelor of Business Administration - BBA

Marketing/Marketing Management, General

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Etiwanda High School

Diploma

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Experience

My Work Experience

Product Manager Sep 2018 – Present

Spot Swap

  • Participate in cross team collaboration with the design and engineer teams
  • Implement wireframes and develop workflows
  • Create Product Requirements Documents (Specifications)
  • Utilize JIRA and GitHub for project management
  • Balsamiq for wire-framing and prototyping
  • Direct the product development lifecycle from prototype development to launch

Store Associate May 2016 - Present

In-N-Out Burger

  • Maintain high standards of customer service during high-volume, fast-paced operations
  • Increase the average speed of delivering drive thru orders by 30%, consistently handing out orders within 10 seconds
  • Prepare quality products while maintaining proper food handling procedures, portion control, and presentation within service goal times
  • Created a “Drive Thru Process” to ensure consistent, quality, and efficent service
Projects

My Projects

Spot Swap

iOS Application

Native application designed to assist in organizing university parking by allowing students to trade parking spots when arriving and leaving campus.

Contact

My Contact Info

pm@alexiscrussell.com

Los Angeles, California